At Rachel Parker (https://rachelparkercoach.co.uk), The Coach, I deeply respect your privacy and are committed to maintaining the confidentiality of all personal and sensitive information shared during our sessions. Whether you are seeking Reiki, coaching, or any other holistic service, you can trust that your journey with me will be held in the strictest confidence.

All information you provide, whether written or verbal, will never be shared with any third party without your explicit consent, except where required by law. Your emotional, personal, and spiritual growth is sacred, and we ensure a safe, non-judgmental space for you to explore, heal, and transform.

I use your personal data solely for the purpose of providing you with the best possible service and to communicate important information regarding your sessions. I will never sell, lease, or share your information without your permission.

Your trust is of utmost importance to me, and we are here to support you in a respectful and confidential manner at all times.

Cancellation Policy

 

I understand that life can be unpredictable and sometimes plans change. However, to respect both your time and my commitment to providing high-quality services, I kindly ask that you adhere to the following cancellation and rescheduling policy.

Reiki Sessions

 

• 24-Hour Notice: Cancellations or rescheduling of Reiki sessions must be made at least 24 hours in advance. This allows me to offer the time slot to other clients who may be waiting for an appointment.
• Late Cancellations & No-Shows: If a session is cancelled less than 24 hours in advance or if you do not show up for your appointment, a fee of 50% of the session cost will be charged. If you do not show for the appointment without any notice, you may be charged the full session price.

Coaching Sessions

 

• 24-Hour Notice: Coaching sessions must also be cancelled or rescheduled at least 24 hours in advance to avoid a cancellation fee.
• Late Cancellations & No-Shows: For coaching sessions, cancellations made within 24 hours will incur a fee of 50% of the session cost. If you miss a session without prior notice, you will be charged the full session fee.

Extenuating Circumstances

 

I understand that life sometimes throws unexpected events your way. If you find yourself in an emergency situation, please communicate with me as soon as possible. I’m happy to discuss individual cases and make reasonable accommodations when needed.

Late Arrivals

 

Please arrive on time for your session. If you are late, the session will still end at the scheduled time, and you will be charged the full session fee.

No Show Fee

Please be mindful that a “No Show” without prior notice not only affects the session but also other clients. Therefore, any no-show will incur the full session cost.

Who we are

Our website address is: https://rachelparkercoach.co.uk.

Cookies

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If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

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Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.